Frequently Asked Questions
Answers for every phase of your journey
Select a tab below for insights that match your current phase and discover what awaits you on your upcoming LUNA experience.
LUNA sleeps up to 6 guests in three beautifully appointed queen cabins. Each cabin has its own private en suite bathroom. If there are more people in your party, let us know, as we have other options for larger groups.
LUNA offers charters in the US Virgin Islands (USVI) and British Virgin Islands (BVI). We are based out of St Thomas and Tortola.
For charters in the USVI, you fly to St Thomas (airport code is STT). For charters in the BVI, you can either fly to Tortola (airport code is EIS) or fly to St Thomas and take a scenic 45-minute ferry ride or private water taxi to Tortola.
The charters are all-inclusive. The rate includes private use of the yacht, professional crew consisting of captain and private chef, all your meals (breakfasts, lunches, and dinners), ship’s bar which includes alcoholic and non-alcoholic beverages, all running expenses (diesel, gas, water, etc.), and the use of onboard water toys. It excludes crew gratuity. You can find more information about what is included and excluded in the rates section.
The rates vary depending on the number of guests and number of days. Please visit the rates section on the website for more information.
The reservation process is very simple. Send us an inquiry letting us know which dates you are interested in, and we will confirm availability. Once you decide on your charter dates and number of guests in your group, we will send you the yacht charter agreement so you can review and sign, along with the payment instructions for the deposit.
If you are more than 6 months away from your charter dates, a 25% deposit is required to secure your dates. Then 25% at 6 months out, and the final 50% is due 60 days before the charter starts. If your charter is within 6 months of the booking dates, 50% will be required for the deposit, and the final 50% is due 60 days before the charter starts.
The charters are private so the whole yacht will be exclusively for you and your group plus the crew, captain and private chef, taking care of you.
A typical charter is 7 nights/8 days, but we offer 5 nights minimum.
If the cancellation is due to force majeure (including, for example, if there is a major tropical storm/hurricane affecting the Virgin Islands or if there is a government mandate or travel ban and you cannot reach the Virgin Islands), then you will be able to reschedule your charter within twelve months of the scheduled charter date with no penalty fees or you may choose to receive a refund of all the payments made less 35% cancellation fee from the charter fee. In the unlikely event of you cancelling your charter, all deposits are forfeited. However, if we can re-book a different charter for the same dates, you could get a partial refund. We always advise our clients to get ‘Cancel for Any Reason’ (CFAR) trip insurance. Major travel insurance companies can cover cancellations due to extreme weather or an Act of God, emergency medical issues, and other specific situations. Please inquire with your preferred travel insurance company.
The charter season runs from November until July. August/September are peak of hurricane/rainy season, so we leave the Virgin Islands to be in a safe zone.
There is no bad time to visit the Caribbean! Temperatures are in the low 80s°F from December to March and around 85°F from May to October. Winds are slightly higher in the winter months. Holiday weeks have a slightly higher/premium rate. Your Caribbean escape awaits, whatever the season!
No passport is needed for charters in the USVI. You do need a passport for all other destinations, including the BVI.
Absolutely! A sailing vacation is perfect for families! This is certainly the best vacation for those who wish to spend quality time with their nearest and dearest.
Please visit our gallery for more photos.
Please send us an inquiry so we can assist you with date availability.
The menus are designed around your food preferences and availability of products. Our focus is on serving fresh local ingredients, whenever possible. You can see a sample menu here.
Juice, sodas, coffee, tea, beer, cocktails, and mixed drinks are available all day for your enjoyment. Your spirits selection includes Tito's Handmade vodka, Tanqueray gin, Milagro blanco tequila, Bulleit bourbon, Caribbean rum, and a variety of liquors. Red and white wines are paired with dinner.
A few weeks before your trip starts, we will send you a preference sheet/questionnaire. Dream big – and share with us just how you’d like to spend your time aboard LUNA. We know the islands and their secrets very well so we can customize your itinerary based on your preferences. But don't feel locked to any schedule, the beauty of sailing in the Virgin Islands is that most of the islands are relatively close together, leaving room to be spontaneous.
Do you prefer quiet spots and being off the beaten path? Want to sample the best local bars, restaurants and experience the Caribbean laid-back vibe? How about discovering vibrant coral reefs and swimming with turtles? Or do you have a special occasion to celebrate? Let us know and we'll put together the perfect, bespoke itinerary, travelling in some of the most spectacular cruising grounds in the world!
Interested in learning more? Check out these sample itineraries.
Certainly! You can modify the number of guests in your reservation up to 60 days prior to your trip.
While the Virgin Islands might've seen their fair share of swashbucklers and buccaneers in the past, fear not, for today's horizon is as clear as a summer sky. The only "pirates" you'll likely encounter are folks searching for buried treasure in the form of sun-soaked beaches, crystal-clear waters, and the perfect rum punch. So, hoist the Jolly Roger of relaxation and set sail for an adventure in paradise, minus the eye patches and cutlasses!
The possibility of seasickness is a common concern for many of our guests before their charter. Rest assured, once you're aboard, the vast majority (if not all) of our guests find themselves feeling just fine. Catamarans are designed for both comfort and stability, making motion sickness a rare occurrence.
For those who may be susceptible to motion sickness, we recommend bringing along wristbands, ear pads, or motion sickness preventive medications like Dramamine or Bonine. Preventive measures are key to ensuring a smooth and enjoyable voyage, and we've got a few tricks up our sleeves to keep you happy and healthy. If you have any concerns about seasickness, please don't hesitate to let us know. Your well-being is our priority.
Travel insurance is always a good idea for peace of mind on your vacation. Major travel insurance companies can cover cancellations due to extreme weather or an Act of God, emergency medical issues, and other specific situations. Contact us for a list of trip insurance companies.
Your crew will work hard to ensure you have a GREAT vacation and appreciate a gratuity at the end of the trip. Gratuity is left to the charter guests’ discretion and general guidelines are 18 to 20% of the charter fee.
Let us know as we work with all the yachts in the Caribbean, and we can help find something at your price point that will be perfect for your dream vacation!
You can contact the crew via email at info@sailluna.com or by phone at +1 954.466.9828
If your charter is in the USVI, we will meet in Charlotte Amalie, St Thomas. For charters in the BVI, we will meet in Tortola. We will confirm the exact location closer to your charter start date.
A few weeks before your amazing LUNA adventure sets sail, we'll be sending you a friendly questionnaire/preference sheet. This is your chance to tell us all about your food preferences, any allergies, or dietary restrictions, and even your dream destinations within the Virgin Islands. Think of it as your way to paint the picture of your ideal voyage, and we'll make it happen!
Pack lightly — you need less than you think. We recommend collapsible, soft-sided luggage for ease of storing your bags in lockers aboard. Please check the “What to pack for your trip” list below, as it includes some items to consider bringing.
Yes, we provide our guests with gentle, reef safe toiletries. These include shower gel, shampoo, and conditioner.
No, fluffy towels for bathing and quick-drying Turkish towels for outdoor use are provided. We also provide shampoo, conditioner, and shower gel.
Snorkel gear (mask, snorkel, and fins) is provided for each guest. However, if you already own snorkel gear you may wish to bring it, as we cannot guarantee that our masks will fit each face perfectly. We will request your shoe size in advance, so we are sure to have fins to fit everyone in the group.
The chemicals oxybenzone, octocrylene, and octinoxate, common UV-blockers in sunscreens have been proven to negatively affect coral reefs. In 2019, the VI legislature took steps toward protecting its marine life, passing a law banning the sale, importation, or possession of any sunscreen containing these chemicals. In the VI, they can fine you $1,000 for possession and inappropriate use of sunscreen!
Aboard LUNA, we provide our guests with reef-safe sunscreen. If you plan to bring your own sunscreen, please make sure it does not contain oxybenzone, octocrylene, and octinoxate. In addition, aerosol spray and tinted sunscreens are not allowed aboard the yacht.
We promote a barefoot policy aboard LUNA. You will need to bring sandals or flip-flops for the beach. If you are planning to hike, you should bring the necessary footwear. Some hikes can be done in flip-flops, but some require sturdy hiking sandals or sneakers. Some hikes will get your feet wet. Heels or dress shoes are not necessary, even at the nicest restaurants. Remember, you will be getting in and out of a tender to get to shore, so practical shoes are a must.
If you prefer to wear shoes aboard, we ask that they be clean (or new!) with non-marking soles. Keep one pair to wear aboard and another pair of shoes to wear ashore.
Yes, hair dryers are available aboard. Please note that these power-hungry appliances can be used only while the generator is running.
The US Dollar is used in the Virgin Islands. Credit cards are often accepted but subject to the whims of the cellular network. In stores, there is often a minimum charge for credit cards (i.e. $25). ATM machines are available only in the largest towns.
If you need ground transportation, we would be happy to arrange for a preferred taxi operator to meet you at the airport (or other location) in your own private shuttle. Let us know if you would like us to arrange this transfer for you. There are also plenty of shuttles available at the exit of the airport who will coordinate your trip to the marina. Please note: the cost of road transfers is not included in your charter.
Certainly, we're here to make your voyage seamless and unforgettable. If you're interested in elevating your charter with unique onshore experiences like deep-sea fishing, scuba diving, horseback riding, island tours, or securing reservations at a local restaurant or spa for a relaxing massage, simply let us know, and we'll seamlessly incorporate it into your personalized charter itinerary. We've cultivated strong bonds with trusted local partners who excel in enhancing your charter experience.
US cell phones work without roaming charges in the USVI. Sometimes a US signal can be found in BVI waters if a US cell tower is in sight. If you anticipate using your phone often while in the BVI, we recommend purchasing an international plan from your service provider.
Once you come aboard, your voyage begins with a tasty "welcome cocktail" to set the tone for your journey. We'll handle your bags while you take some time to settle in and make yourself at home. Ensuring your safety is our utmost priority, so we'll also provide a brief but important safety briefing to guarantee a worry-free experience. With safety matters in order, we'll then release the lines, and that's when your vacation officially commences!
LUNA’s onboard amenities are designed to provide you with the utmost comfort and convenience. You can enjoy air conditioning, professional espresso machine, ice maker, grill, reverse-osmosis water maker, teak deck, music entertainment system, hot-water deck shower, and Wi-Fi, to name a few.
These amenities are here to enhance your experience and make your time aboard LUNA truly exceptional, ensuring you have everything you need for a relaxing and enjoyable journey through the Virgin Islands.
LUNA offers a variety of water toys and activities to ensure your voyage is packed with adventure and relaxation. Explore at your own pace with paddleboarding and kayaking, or dive into the vibrant underwater world with snorkeling. And of course, you can't miss the chance to sail the stunning waters of the Virgin Islands. For those seeking pure relaxation, we have a selection of floaties where you can soak up the sun and savor a cocktail.
Yes, we offer scuba diving adventures through reputable local dive centers. Contact us for more information.
LUNA has a reverse osmosis water making system aboard. We desalinate and filter all the fresh water available onboard. It is safe to drink. We supply re-usable water bottles for all guests to use aboard.
Going on vacation is the perfect excuse to cut ties with the outside world but… sometimes you just need to stay connected. Fortunately, we have good wireless internet aboard LUNA over Starlink and the local cellular network! There may be an occasional cove that may not have reception but overall, it is a good service. Feel free to use the Wi-Fi to check your email, read the news and post to social networks (we especially love that).
We follow the local laws on the legal drinking age which in the Virgin Islands is 18 years old and above.
LUNA has both 110V AC power (US standard) and 12V DC power. Outlets are American-style 3 prong. Each room has USB chargers.
Yes, we have individual A/C units in all the cabins, but we will usually only turn it on at night to sleep comfortably or for freshening up at the end of a long day. The boat is well ventilated, and a cooling breeze can flow through any of the spaces with the hatches open.
LUNA does not have laundry facilities on board. If you anticipate needing to use a laundromat during your charter, please let us know in advance so we can add a stop to your itinerary.
Yes, plenty! We have a wide variety of games for everyone.
Your safety is our utmost priority. LUNA is equipped with an EPIRB (Emergency Position Indicating Radio Beacon), AED, first aid kit, an 8-person life raft, 12 life jackets, man overboard gear, life slings, fire extinguishers, waterproof VHF radios, and more.
Yes, your crew is reachable by phone, email, and VHF radio. Our phone number is 954.466.9828 and our email is info@sailluna.com You are welcome to give this information to your contacts back at home in case of an emergency.
The essentials you need to make most of your every moment on board and ashore
Passport- Cash, credit cards and an ATM card
- Swimwear & cover-ups
- Sunhat or visor
- Sunglasses
- Sandals/flip-flops
- Athletic shoes or trainers for active days ashore
- Casual/comfortable, quick drying clothes (shorts, t-shirts)
- Rash guard shirt (UV protection while in the water)
- One or two outfits for a nice dinner ashore
- Lightweight waterproof jacket (most often used as a windbreaker)
- Personal toiletries and medications
- Reef-safe sunscreen (non-oily, tinted or sprays) and after-sun creams
- Splash proof containers for phones
- Beach bag or “dry bag” bag
- Camera (and battery chargers)
- Spare batteries
- Kindle, iPad, magazines or books
- Snorkeling gear (if you prefer to use your own)
- Binoculars
- Lip balm
- Contact lens solution (for those using contact lenses)
- Hair ties (for those with long hair)
- Hard-sided suitcases
- More than what you need- space is at a premium onboard and in your cabin
Download the ultimate all-inclusive yacht charter vacation guide.
